Customer Service Representative

6 days ago


Glastonbury, Connecticut, United States Ace Hardware Full time

Ace Hardware is an equal opportunity employer seeking a Customer Service Representative to join our team. In this role, you'll be responsible for delivering outstanding customer service, resolving issues promptly, and ensuring a positive shopping experience for our customers.

Estimated Salary: $40,000 - $55,000 per year

About the Job:

  • You'll work closely with customers to understand their needs and provide personalized solutions, either in-store or over the phone.
  • As a Customer Service Representative, you'll also be responsible for handling customer complaints, resolving issues, and escalating concerns as needed.

Required Skills and Qualifications:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Availability to work a variety of shifts, including evenings and weekends

Benefits:

  • Comprehensive benefits package, including health insurance and retirement savings plan
  • Opportunities for career advancement and professional growth
  • Free uniform shirts and employee discounts


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