Lead Optician

3 days ago


Denver, Colorado, United States Vision Associates Inc Full time
Job Title: Lead Optician

At Vision Associates Inc, we are seeking a highly skilled and motivated Lead Optician to join our team. As a Lead Optician, you will be responsible for providing exceptional patient care and selling eyewear products to our loyal customer base.

Key Responsibilities:
  • Work with patients to solve their visual needs and build loyalty to the practice and dispensary.
  • Analyze, resolve, and correct customer service issues.
  • Provide an excellent patient experience while working towards meeting persona, practice, and company goals.
  • Check that our finished eyewear meets our optical standards, as well as customer requirements and requests.
  • Learn and support the policies and procedures for opening, closing, and operating the dispensary.
  • Ensure best practices are delivered to ensure patient satisfaction.
  • Work independently with regular communication and support from your District Manager.
  • Foster positive working relationships with the practice doctors, leadership, and staff.
Requirements:
  • High School graduate or equivalent.
  • 1-3 years previous experience in the optical industry.
  • Strong communication skills (verbal and written), including strong interpersonal skills.
  • Excellent problem-solving skills.
  • Ability to adjust priorities and manage time wisely in a fast-paced environment.
Benefits:
  • Health, vision, life, and dental insurance.
  • Paid time off and paid holidays.
  • 401(k) with employer match.
  • Employee assistance program.
  • Wellness program.
  • Tuition reimbursement.
  • Employee stock purchase plan with employer match.
  • Bonuses.
  • 8 hour shift; Monday to Friday schedule.
  • Discounted eyewear.

We offer a competitive salary range of $18-$25 + Incentive Pay/Commissions, based on experience. If you are a motivated and customer-focused individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.


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