Oak Grove Host Ambassador

5 days ago


Oak Grove, Kentucky, United States WKY Development LLC Oak Grove Full time

Job Summary

We are seeking a professional Oak Grove Host Ambassador to join our team at WKY Development LLC Oak Grove. As an ambassador, you will be responsible for providing exceptional customer service to our guests.

About the Role

This is a full-time position that requires a high level of communication and interpersonal skills. You will be the face of our establishment and will be expected to maintain a professional demeanor at all times.

Responsibilities

  1. Provide warm and inviting greetings to our guests upon arrival and farewells when they depart.
  2. Work effectively in a fast-paced environment with multiple tasks and priorities.
  3. Maintain cleanliness and organization of the host podium and ensure the dining room floor is presentable at all times.
  4. Communicate effectively with guests, staff, and management through various channels, including telephones, radios, and computerized systems.
  5. Demonstrate excellent problem-solving and conflict resolution skills to address guest concerns and issues.
  6. Participate in ongoing training and development to enhance knowledge and skills.
  7. Perform other duties as assigned by management.

Requirements

  • A minimum of 18 years of age.
  • High school diploma or equivalent preferred.
  • Customer service or food and beverage experience preferred.
  • Ability to work flexible hours, including weekends, holidays, and nights.
  • Valid Kentucky gaming/racing license required.

Salary

$15-$20 per hour, depending on experience.



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