Cardiology Scheduling Representative

4 days ago


Ypsilanti, Michigan, United States Trinity Health Full time
Job Summary

This role is responsible for performing the Patient Access Process components, including scheduling, registration, and insurance verification. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Key Responsibilities

• Interviews patients and physician office staff to obtain information and schedule patients for future and same-day services

• Interprets information collected to determine and create comprehensive patient and visit-specific medical and billing records

• Determines need for authorization for treatment/procedures and coordination of benefits as required

• Utilizes multiple system applications simultaneously to complete the scheduling, order management pre-registration, and insurance verification processes

• Provides information to patients concerning hospital policies and regulatory requirements

• Obtains dates of previous services to determine eligibility for future services

• Translates clinical information on physician orders to clinical order terminology to schedule patients for future services

• Schedules STAT appointments, block appointments, and obtains department approvals for complex procedures

• Verifies insurance coverage using Real-Time Eligibility for selected services to facilitate cash collection

• Performs medical necessity screening for applicable services for Medicare patients and follows up with patients and ordering physicians as needed

Requirements

• High school diploma or equivalent required

• 1-2 years of related experience preferred

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. We recognize the value of a diverse and inclusive workforce and strive to create a welcoming environment for all employees and patients. We are an Equal Opportunity Employer and welcome applications from candidates of all backgrounds.

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