Cleaning Operations Associate

1 week ago


Irvine, California, United States Sonesta International Hotels Full time
Job Overview

The Housekeeping Support Specialist collaborates with the Housekeeping Management Team to assist Room Attendants across designated floors or buildings. Responsibilities include collecting soiled linens and transporting them to the laundry area, delivering fresh linens to Room Attendant carts, and managing waste throughout the hotel premises. Additional duties may involve assisting with laundry operations and maintaining cleanliness in public areas, including exterior entrances and parking facilities. Special projects may be assigned by the Housekeeping Manager.

Key Responsibilities:
  • Assist Room Attendants with heavy items such as mattresses and linens, ensuring timely delivery of supplies.
  • Maintain cleanliness and organization of floor closets and corridors, which includes trash removal, wiping down surfaces, and floor maintenance.
  • Respond promptly to guest requests to ensure a high level of service.
  • Clean designated areas such as public restrooms and storage rooms, ensuring they meet cleanliness standards.
  • Report maintenance needs or safety hazards to the supervisor.
  • Address special requests and guest complaints to enhance overall guest satisfaction.
  • Minimize waste of supplies and amenities in all housekeeping areas.
  • Deliver lost and found items following established protocols.
  • Participate in deep cleaning initiatives as required.
  • When assigned to laundry duties, monitor supplies and equipment, operate washers and dryers according to standards, and inspect soiled linens for damage.
  • Foster teamwork and quality service through effective communication with other shifts and departmental management.
  • Ensure compliance with health and safety regulations at all levels.
  • Perform additional duties as assigned.
Compensation and Benefits

Pay Range:

Compensation ranges from $16.50 to $19.00 per hour, with variations based on job-related knowledge, skills, and overall experience.

Employee Benefits:

Sonesta International Hotels values the well-being of its employees and offers a comprehensive benefits package, including:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Employee Discounts at Sonesta Hotels
  • Educational Assistance Programs
  • Paid Parental Leave
  • Company-Paid Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity Coverage
  • Critical Illness Insurance
  • Accident Insurance
Application Process:

To be considered for this position, please ensure that you complete a full application along with your resume. Incomplete applications will not be reviewed.

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