Part-Time IT Support Specialist
1 week ago
ARL's Supply Chain Department is seeking a highly motivated and customer service-oriented individual to provide IT support for the Applied Research Laboratory at the Pennsylvania State University.
The successful candidate will be responsible for new account setup, resolving account issues, and maintaining active user accounts.
Key Responsibilities:- Assist file exchange users with password resets, MFA resets, and new account setup
- Unlock suspended accounts and add/remove permissions to file exchange share spaces
- Set up new file folder structures and create group permissions
- Investigate application issues, perform cause analysis, and take corrective actions
- Perform yearly audits and create/update documentation and frequently asked questions
- Update user data in the Supply Chain Database
- Past success in providing clear written communication to an audience
- Demonstrated ability to work through difficult problems and exercise discretion
- Success in an office environment with strong organizational and communication skills
- Ability to express yourself and ideas successfully to others
- Demonstrated organization skills
- Current secret government security clearance
The working location will be fully on-site in State College, PA. ARL at Penn State is an integral part of one of the leading research universities in the nation and serves as a University center of excellence in defense science, systems, and technologies with a focus in naval missions and related areas.
Employment with the ARL will require successful completion of a pre-employment drug screen. ARL is committed to diversity, equity, and inclusion and believes this is central to our success as a Department of Defense designated University Affiliated Research Center (UARC).
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Part-Time IT Support Specialist
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College Station, Texas, United States Applied Research Laboratory at the Penn State University Full timeJob Title: Part-Time IT Support SpecialistARL's Supply Chain Department is seeking a highly motivated and customer service-oriented individual to provide IT support for the Applied Research Laboratory at the Pennsylvania State University.This part-time position will be responsible for providing technical assistance to users, resolving account issues, and...
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College Station, Texas, United States Applied Research Laboratory at the Penn State University Full timeJob Title: Part-Time IT Support SpecialistARL's Supply Chain Department is seeking a highly motivated and customer service-oriented individual to provide IT support for the Applied Research Laboratory at the Pennsylvania State University.The successful candidate will be responsible for new account setup, resolving account issues, and maintaining active user...
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College Station, Texas, United States Applied Research Laboratory at the Penn State University Full timeJob Title: Part-Time IT Support SpecialistARL's Supply Chain Department is seeking a highly motivated and customer service-oriented individual to provide technical support for the Applied Research Laboratory at the Pennsylvania State University.The successful candidate will be responsible for new account setup, resolving account issues, and maintaining...
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