Customer Service Specialist

3 weeks ago


Saugerties, New York, United States Markertek div of Tower Products Incorporated Full time

We are looking for a highly skilled Customer Service Specialist to join our team at Markertek. As a key member of our customer service department, you will be responsible for interacting with customers from all over the world, providing them with exceptional service and support.

Job Description:

As a Customer Service Specialist, your primary responsibilities will include:

  • Responding to customer inquiries in a timely and professional manner
  • Providing product recommendations and price quotes to customers
  • Communicating effectively with other departments, customers, and vendors
  • Ensuring customer orders are processed efficiently and accurately
  • Resolving customer complaints in a fair and courteous manner

We offer a comprehensive compensation package, including an annual salary range of $41,600 - $54,100, plus potential incentives based on sales and margin. Our benefits package includes medical/dental, vision, life insurance, paid time off, an employee stock ownership program (ESOP), 401K, Profit Sharing Bonus, and more.



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