Automotive Service Advisor

4 weeks ago


Park Rapids, Minnesota, United States Motor Works Auto (Park Rapids) Full time
About Motor Works Auto

Motor Works Auto is a full-service automobile company that fixes all makes and models. Founded in 2004, we started in St. Augusta as Augusta Motor Works. We took off from there and now have multiple locations throughout Minnesota where our customers can find quality, friendly and local automotive services.

Our Mission

Our primary goal is to provide our customers with the highest level of service. We strive to create a work environment that is organized and efficient, allowing our employees to excel in their roles.

Job Summary

We are seeking a highly skilled and motivated Auto Service Sales Advisor to join our team. As an Auto Service Sales Advisor, you will meet with customers to determine their needs for vehicle repair or services. You will monitor the progress of each car throughout the day and update customers frequently. Your customer service skills will shine through all your interactions with others as you build customer relations and great rapport.

Key Responsibilities
  • Meet with customers to determine their needs for vehicle repair or services
  • Monitor the progress of each car throughout the day and update customers frequently
  • Oversee technicians working on vehicles by tracking their time management, efficiency, parts ordering, and job completion times
  • Build customer relations and great rapport through excellent customer service skills
  • Increase profitability through sales and retail promotion
  • Participate in quality control and document standard operating procedures
Requirements
  • 1+ year of experience in automotive service advising
  • Service advisor, customer satisfaction, and quality control skills
  • Ability to work a flexible schedule


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