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Host - Customer Service Representative

4 weeks ago


New Orleans, Louisiana, United States Pizza Domenica Full time
Job Summary:

We are seeking a highly skilled and enthusiastic Host to join our team at Pizza Domenica. As a Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a warm and welcoming atmosphere.

Key Responsibilities:

Greet and seat guests in a timely and efficient manner
Manage reservations and waitlists, ensuring seamless service
Answer phone calls and respond to guest inquiries
Maintain a clean and organized workspace, adhering to company standards
Collaborate with servers and other team members to ensure excellent service
Perform side work and closing duties as assigned

Requirements:

High school graduate or equivalent preferred
3+ years of experience in a similar role, preferably in the hospitality industry
Basic math and computer skills, with ability to learn new systems
Excellent communication and interpersonal skills, with a positive attitude and professional demeanor
Ability to work in a fast-paced environment, with flexibility to adapt to changing situations
Availability to work varied shifts, including weekends, days, nights, and holidays

About Us:

Pizza Domenica is a dynamic and growing restaurant, committed to providing exceptional dining experiences for our guests. We are seeking a talented and dedicated Host to join our team, who shares our passion for customer service and hospitality. If you are a motivated and team-oriented individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.