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Customer Service Representative

2 months ago

Earth City, Missouri, United States Randstad Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced call center environment.

Key Responsibilities
  • Manage incoming calls to assist customers with their inquiries and concerns
  • Handle and conduct phone duties in a timely and professional manner in accordance with company policies and procedures
  • Achieve member engagement standards set for the department by following established departmental policies and procedures
Requirements
  • 1+ years of experience in a healthcare or pharmaceutical customer service/call center environment (excluding home healthcare)
  • Excellent verbal and written communication skills
  • Ability to work in a team environment and provide exceptional customer service
What We Offer
  • A competitive hourly rate of $21.00
  • A comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility)
About Randstad

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.