Client Advocate I
23 hours ago
Join the South Carolina Department of Mental Health as a Client Advocate I and play a vital role in supporting individuals with serious mental illnesses. As a member of the Assertive Community Treatment (ACT) Team, you will provide intensive, non-residential treatment and rehabilitative services to patients in their homes and communities.
Key Responsibilities:- Provide direct services to patients through coaching, mentoring, and consultation to promote recovery, self-advocacy, and self-direction.
- Maintain accurate and detailed medical records, adhering to QA, DMH, and CARF policies and procedures.
- Collaborate with patients to develop Psychiatric Advanced Directives and promote wellness management strategies.
- Participate in daily team meetings and treatment planning sessions to ensure comprehensive care.
- Conduct patient satisfaction surveys to measure the quality of treatment and identify areas for improvement.
- A high school diploma and relevant human services or social services experience.
- A bachelor's degree may be substituted for the required experience.
- Lived experience and a personal recovery story specific to primary mental illness.
- A competitive salary and benefits package, including health, dental, and vision insurance.
- 15 days annual leave accrual per year and 15 days sick leave per year.
- 13 paid holidays and paid parental leave.
- State retirement plan and deferred compensation programs.
The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency, committed to providing affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex, national origin, age, religion, or disability.
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Call Center Patient Advocate
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