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Compensation and Benefits Analyst

2 months ago

Blacksburg, Virginia, United States BambooHR Full time
Job Overview

Role Summary

As a Compensation and Benefits Analyst at BambooHR, you will play a crucial role in empowering our clients to focus on their core operations. Your mission will be to guide them in understanding our comprehensive software capabilities and recommending the most suitable solutions tailored to their needs, all while ensuring a remarkable customer experience. This position beautifully merges customer support with sales, minus the need for cold outreach.

Key Responsibilities

  • Promptly addressing customer inquiries and proactively engaging with clients at key stages
  • Identifying and promoting the most beneficial products to clients who could gain from additional services
  • Utilizing your organizational skills to effectively manage a dynamic pipeline of 60-80 sales opportunities
  • Conducting product demonstrations to showcase our offerings
  • Communicating with clients through various channels
  • Continuously evaluating and enhancing your lead-to-close ratio, call quality, and customer satisfaction metrics
  • Collaborating with other teams to ensure comprehensive support for each client
  • Maintaining full-time engagement during standard business hours

Qualifications

  • Proven experience in sales or customer success roles
  • Strong collaboration and negotiation skills to facilitate effective communication
  • Exceptional written and verbal communication abilities
  • Capability to convey the value of additional products through online demonstrations and conversations
  • Positive and approachable demeanor when interacting with clients
  • Willingness to relocate if necessary

Preferred Attributes

  • Local residency within commuting distance to our office
  • High levels of motivation and self-direction
  • Positive mindset with a focus on resilience and growth
  • Team-oriented approach, valuing the success of colleagues
  • Receptive to feedback and able to implement suggestions effectively

Why Join Us?

  • Inclusive Culture: Recognized by various organizations for our outstanding workplace environment.
  • Impactful Work: We prioritize your individuality, allowing you to innovate and grow within the company.
  • Generous Time Off: Enjoy 4 weeks of paid vacation and 11 paid holidays.
  • Comprehensive Health Benefits: Including medical, dental, and vision coverage.
  • Future Planning: 401(k) with a substantial company match and access to financial planning resources.
  • Community Engagement: Opportunities to volunteer and give back to the community.
  • Educational Support: Assistance with educational expenses for current or former students.

About BambooHR

Our mission is straightforward: to empower individuals to engage in meaningful work. Our software is highly regarded, and we take pride in being recognized as a top employer. Our team is dedicated to creating impactful solutions for HR professionals and employees worldwide.

BambooHR is committed to inclusivity and will provide reasonable accommodations throughout the hiring process for individuals with disabilities. If you require accommodations, please inform your recruiter.

BambooHR is an Equal Opportunity Employer.