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Team Supervisor

2 months ago

Seattle, Washington, United States Marugame Udon Full time

This is an exciting opportunity to be part of a new establishment.

Position Overview:

Are you seeking a dynamic and fulfilling role in the food and beverage sector? Do you excel in a bustling atmosphere and take pride in delivering outstanding customer service? If this resonates with you, we have an ideal position available.

At Marugame Udon, we are dedicated to crafting authentic udon dishes, tempura, and beverages using only the finest ingredients. We are on the lookout for a talented and driven Team Supervisor to join our team and uphold our exceptional standards of culinary excellence, service, and hospitality.

About Our Company:

Marugame Udon specializes in traditional Sanuki-style udon, tempura, and beverages prepared in an open kitchen, allowing guests to witness the cooking process. Our restaurants embody omotenashi, which represents our commitment to food quality, service excellence, and team cohesion, ensuring every guest has a memorable experience. We emphasize comprehensive training and development, which is why many of our leaders have advanced from our hourly team.

Key Responsibilities:

As a Team Supervisor, you will ensure the restaurant operates smoothly and profitably while upholding professionalism and our core values. You will oversee the business performance during your shifts and maintain high standards of food quality, service, health regulations, and safety protocols.

This role is pivotal within Marugame Udon and may be fast-paced, demanding, yet highly rewarding. You will receive the necessary training to develop into a managerial position. Team Supervisors are expected to complete management training and be fully capable of performing hourly crew member duties before taking on independent shifts.

  • Accurately follow recipes and maintain food preparation standards.
  • Complete food preparation tasks promptly and efficiently.
  • Prepare food as needed throughout the day, anticipating customer demand.
  • Ensure proper portion control and consistently monitor food levels.
  • Adhere to food handling, safety, and sanitation standards.
  • Engage with customers and provide exceptional omotenashi.
  • Maintain menu knowledge and train team members accordingly.
  • Reconcile daily sales and manage cash and credit transactions.
  • Motivate and train crew members.
  • Plan and execute shift responsibilities across all operational areas.
  • Monitor inventory and manage supplies to maintain stock levels.
  • Follow regulations when serving alcoholic beverages (if applicable).
  • Ensure cleanliness in kitchen and dining areas at all times.
  • Maintain effective communication with staff and management.
  • Monitor product quality and ensure hygiene and sanitation practices meet company standards.
  • Handle cash drawers and prepare daily operation reports.
  • Coordinate equipment maintenance and repairs.
  • Oversee restaurant operations during scheduled shifts.
  • Manage staff performance and provide constructive feedback.
  • Offer on-the-spot training to staff as needed.
  • Address customer concerns and resolve issues.
  • Ensure compliance with the company’s uniform and safety policies.
  • Uphold all company policies and procedures.
Qualifications:
  • Flexible availability, including weekends and evenings.
  • Must be able to work a minimum of 5 shifts per week.
  • Ability to thrive in a busy, fast-paced environment.
  • Positive demeanor and excellent communication skills.
  • Professional appearance and commitment to exceptional customer service.
  • Strong sense of urgency in all tasks.
  • Ability to foster positive relationships with all restaurant employees and work collaboratively.
  • Clear communication skills and attentive listening with customers and team members.
Benefits:
  • Competitive compensation and daily tips.
  • Medical, dental, and vision insurance for eligible employees.
  • Short-term and long-term insurance options for eligible employees.
  • 401(k) plan with company matching.
  • Flexible scheduling.
  • Complimentary meal with each shift.
  • Opportunities for career advancement.
ADA Notification:
  • Ability to lift and carry items weighing up to 40 lbs.
  • Frequent bending and kneeling required.
  • Work in a hot and humid environment.
  • Stand and use hands for the duration of the shift.
  • Ability to understand and follow work schedules.
  • Potential hazards include cuts, burns, slips, and trips.
EEO Statement:

Our company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by state or federal law.

Privacy Statement:

For information on our privacy policy, please refer to our official documentation.