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Rental Assistance Program Supervisor

2 months ago

New York, New York, United States City of New York Full time
Job Title: Rental Assistance Program Supervisor

The City of New York is seeking a highly skilled and experienced Rental Assistance Program Supervisor to join our team. As a key member of our Homelessness Prevention Administration, you will be responsible for supervising a team of Job Opportunities Specialists who verify eligibility for tenant or landlord for Rental Assistance Unit Subsidy Programs.

Key Responsibilities:

  • Supervise and manage a team of Job Opportunities Specialists to ensure timely and accurate processing of Rental Assistance Unit Subsidy Programs.
  • Review and approve lease signings with tenants and landlords for new residency, including providing keys and signed leases.
  • Ensure that Rental Assistance Unit Subsidy Program payments to landlords and brokers are made in a timely manner and oversee the annual renewal of Rental Assistance Program subsidies.
  • Review data entries of tenant information for federal funds into federal databases and utilize other databases such as Housing Assistance Payment Systems (HAPS), Rental Assistance Program (RAP), HRA One Viewer, WMS, NYCWAY, and IQ System.
  • Recommend new subsidy certificates for tenants who wish to submit a transfer request via email for reasons such as issues with landlord, inhabitable apartments, etc.
  • Address requests for information and services from Rental Assistance Program landlords, tenants, and community advocates.

Requirements:

  • A four-year high school diploma or its educational equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting, providing client services or employment planning/counseling services.
  • A baccalaureate degree from an accredited college, plus eighteen months of full-time satisfactory experience working as a Benefits Opportunity Specialist, or a baccalaureate degree from an accredited college, plus eighteen months of full-time satisfactory experience as described above.

Additional Information:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.