Order Fulfillment Representative

1 day ago


Omaha, Nebraska, United States Thomas Creek Woodworks Full time

Join Our Team as a Customer Service Representative

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At Thomas Creek Woodworks, we value our customers and strive to deliver exceptional experiences. As a Customer Service Representative, you will be the face of our company, providing timely and accurate support to our customers throughout the order process.

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Your Key Responsibilities

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  • Respond to customer inquiries via phone, email, and in-person interactions.
  • Process and manage orders, including order entry, tracking, and resolution of any issues.
  • Collaborate with other departments to ensure timely delivery and resolution of customer concerns.
  • Handle customer complaints and provide appropriate solutions and alternatives.
  • Assist in the development and implementation of customer service policies and procedures.
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Our Competitive Offerings

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  • Competitive hourly salary range: $17-$21 per hour, depending on experience.
  • Bonuses available.
  • Comprehensive benefits package, including medical, vision, dental, and life insurance.
  • 401(k) plan offered.


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