Security Agent

1 day ago


Newark, New Jersey, United States Pinkerton Full time
Job Summary:

The Security Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.

Key Responsibilities:
  • Represent Pinkerton's core values of integrity, vigilance, and excellence.
  • Provide the client with concierge-level security at the company location and/or events.
  • Deescalate tense situations or individuals that may arise.
  • Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
  • Conduct quality investigations and complete investigative reports.
  • Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
  • Transport the client to and from company location and/or events.
  • Secure the client's residential perimeter.
  • Review CCTV, manage access controls, and respond to alarms, as needed.
  • Identify and escalate equipment deficiencies/failures.
Requirements:
  • High School Diploma or GED with law enforcement, military, and/or security experience.
  • An unarmed New Jersey security license is required.
  • CPR / First Aid / AED certification preferred.
  • Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
  • State required licenses and certifications.
  • Law enforcement, military, and/or security experience.
  • Concierge-level customer service experience.
  • Able to complete thorough and accurate investigations and reports.
  • Access control systems, CCTV, and alarm monitoring experience.
  • Strong problem resolution skills.
  • Able to interact effectively at all levels and across diverse cultures.
  • Solid verbal and written communication skills.
  • Computer knowledge; Microsoft Office.
Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions.

In addition to other demands, the demands of the job include:

  • Must undergo and meet company standards for background and reference checks, drug testing, and behavioral selection survey.
  • Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
  • Exposure to sensitive and confidential information.
  • Ability to handle multiple tasks concurrently.
  • Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
  • Rapid and effective decision-making during unusual or emergency situations.
  • Work in environments and under conditions that may require carrying authorized weapons and ammunition, the use of protective gear and devices, and/or awareness of personal safety.
  • Seeing, hearing, speaking, and writing clearly in order to respond effectively to situations, communicate with employees and clients, observe and report incidents and direct others.
  • Frequent sitting and/or standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
  • Some lifting and moving up to 10 pounds and occasionally up to 25 pounds.
  • Close and distance vision and ability to adjust focus.
  • Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.


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