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Housekeeping Laundry Specialist

2 months ago

Mitchell, United States State of Indiana Full time
About the Role

The Laundry Attendant is a key member of the Housekeeping Management Team, responsible for maintaining the cleanliness and organization of the commercial laundry facility. This role involves sorting, cleaning, and storing linens in a timely and efficient manner to ensure the hotel's laundry and linen needs are met.

Key Responsibilities
  • Sort and process soiled linens, inspecting for damage or stains
  • Operate washers and dryers according to hotel standards and manufacturer's guidelines
  • Monitor laundry supplies and equipment to ensure they are sufficient and in working order
  • Fold and store clean linens, reporting any damages to the supervisor
  • Clean and service assigned rooms or areas according to established standards and procedures
  • Notify the supervisor when service is completed, and report any rooms unable to be serviced
  • Report needed repairs or unsafe conditions to the supervisor
  • Respond to guest complaints and special requests, ensuring corrective action is taken to achieve complete guest satisfaction
  • Minimize waste of supplies and amenities within all areas of the laundry and housekeeping
  • Handle all lost and found items according to established procedures
  • May assist with deep cleaning projects as needed
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
  • Ensure compliance with federal, state, and local laws regarding health and safety services
Requirements
  • Previous commercial laundry experience is preferred
  • Background from the extended stay industry is beneficial
  • The ability to speak, read, and write fluent English is preferred, other languages are beneficial
  • Basic reading, writing, and mathematical abilities
  • Frequent standing, bending, climbing, kneeling, and moving about the facility
  • Carrying, lifting, or pulling items weighing up to 75 pounds
  • Will be required to regularly use commercial cleaning chemicals
  • This role may require working afternoons, evenings, weekends, and holidays
  • Individuals may be required to wear an Indiana State Park Inns-provided uniform
  • Ability to hold effective communication with coworkers and guests and assist them as needed
Benefits of Employment with the State of Indiana
  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 9 paid holidays/special event days
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access