Customer Service Representative

2 weeks ago

Tampa, Florida, United States SSP Group Full time
{"title": "Cashier", "description": "Key Responsibilities
  • Process orders and enter them accurately into the POS system.
  • Receive payment from the customer and process change.
  • Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests.
  • Transfer supplies and equipment between storage and work areas.
  • Ensure that the work area is clean throughout the day.
  • Clean equipment and utensils, removes trash, sweep and mop work area, dust and clean.
  • Other duties as assigned
Requirements
  • 6 months' experience working in retail or food service environment is essential.
  • High school diploma preferred.
  • Verbal and written communication is essential. Able to read, speak, and understand the English language in order to communicate with guests and take orders.
  • Experience in dealing with problems involving customer service.
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and total all other charges.
  • Food handlers permit as required by law.
  • Brand Certification as required by law.
  • Ability to remember, recite, and promote the variety of menu items.
  • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
  • Work in confined spaces for long periods of time.
About SSP America

SSP America operates several restaurants throughout the Tampa International Airport located in Tampa, FL. Our restaurants include: Hard Rock Cafe, Ducky's, Bella's Caf, Buddy Brew, Liquid Provisions, Square 1, Yogurtology, Bavarro's, Caf con Leche, Goody Goody, Louis Pappas, and Ulele.

At SSP America, our Cashiers are one of our most important customer service roles. Our Cashiers are experts at quite a few things including:

  • Making our guests' days
  • Providing excellent customer service
  • Processing orders quickly and accurately
  • Maintaining cleanliness and service standards daily

We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

", "lang_code": "en-US"}

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