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Project Director Comfort Specialist

1 month ago

Sarasota, Florida, United States Good Life Brands, LLC Full time
Job Overview

Good Life Brands, LLC is seeking a skilled Residential HVAC Sales Consultant to join our team. As a key member of our sales team, you will play a crucial role in achieving our company's strategic objectives and annual goals.

Key Responsibilities
  • Create a positive customer experience by providing exceptional service and support.
  • Follow up on sales leads and lists, both technician-generated and self-generated.
  • Educate new and existing customers on service offerings using our Sales System.
  • Recommend solutions and link customer objections to a total value solution and competitive advantage.
  • Demonstrate technical expertise and maintain a high degree of credibility.
  • Perform a thorough evaluation of the client's home, including the comfort survey, engineering analysis, and load calculation.
  • Effectively write and present proposals.
  • Address any resistance, negotiate value, and close the sale.
  • Complete all paperwork accurately and timely on all leads.
  • Prepare financing paperwork and collect payments.
  • Manage to performance metrics scorecards.
  • Be accessible by phone at all times, other than scheduled vacations.
  • Participate in all company-sponsored training classes.
  • Maintain a courteous demeanor with customers and associates at all times.
  • Maintain a professional image at all times by wearing company-approved apparel.
  • Abide by all standards of performance and ethics.
  • Follow all safety policies and procedures.
  • Perform other duties as assigned.
Requirements
  • Minimum of 3 years sales experience, preferably in the industry.
  • A high school diploma or GED, Associate's degree in a related field preferred.
  • Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
  • Previous experience in service agreement sales and estimating.
  • Strong relationship-building skills, customer-focused, and disciplined.
  • Strong negotiation and influencing skills.
  • Excellent verbal and written communication skills, as well as excellent interpersonal skills.
  • Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access.
  • Function in a team environment.
  • Valid driver's license and approved to drive by our company's insurance carrier.
Physical Requirements
  • Office environment and local travel.
  • Climbing, lifting, standing, stooping, bending, crouching, kneeling, sitting, and reaching.
  • Occasionally lift 5-10 pounds.
  • Able to work under stressful conditions, either verbal or physical confrontations.
  • Have good visual acuity to see and focus close, distance, and peripheral vision with normal depth perception.
  • Willing to work extended hours, nights, or weekends, if needed.
Position-Specific Standards
  • Maintain confidentiality on all private, sensitive, and proprietary business issues and concerns.
  • Willing to continue professional development through continued training.
  • Willing to work hours outside of normal work schedule, if needed.