Customer Service Representative
7 hours ago
**Customer Service Representative Job Summary**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our customers through various communication channels.
**Key Responsibilities:**
- Determine customer requirements by working with guests via phone, email, and chat-to-text.
- Answer inquiries by clarifying desired information, researching, and providing information.
- Answer incoming phone calls in a prompt, polite, and professional manner.
- Fulfill requests by clarifying desired information, scheduling appointments, and forwarding requests.
- Sell additional services by recognizing opportunities for scheduled maintenance packages.
- Refer customer complaints to appropriate dealership team members as necessary for resolution.
- Maintain guest information database by entering and updating guest information.
**What We Offer:**
- Medical, dental, and vision benefits.
- Life insurance.
- Discounts on vehicles, service, and parts.
- 401(k) with company match.
- Paid vacation and holidays.
- Wellness program.
- Free team member clinic.
- Free health coach.
- Employee assistance program.
- Employee referral program.
- Verizon wireless discounts.
**About Us:**
Bergstrom Automotive is Wisconsin's largest automotive group, established in 1982. We have 1,600+ team members and growing, with 30 dealerships and 36 brands. We are committed to giving back to our communities by supporting organizations like The Boy's and Girl's Club, Make-a-wish, United Way, and Drive for a Cure.
**Equal Opportunity Employer:**
Bergstrom Automotive is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
-
Customer Service Representative
3 days ago
Neenah, Wisconsin, United States Security Finance Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Neenah, WI branch location.As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve...
-
Customer Service Representative
1 week ago
Neenah, Wisconsin, United States Alta Resources Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Alta Resources. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients and customers.Key ResponsibilitiesProvide professional, quality, and best-in-class service and sales...
-
Customer Service Representative
1 week ago
Neenah, Wisconsin, United States Security Finance Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, both on the phone and in person.Key Responsibilities:Provide outstanding customer...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Alta Resources Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Alta Resources. As a key member of our customer-facing team, you will be responsible for delivering exceptional service and support to our clients and customers.Key ResponsibilitiesProvide professional, quality service and support to existing and...
-
Customer Service Representative
1 week ago
Neenah, Wisconsin, United States Jewelers Mutual Group Full timeAbout the RoleWe are seeking a highly skilled Customer Care Representative to join our team at Jewelers Mutual Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, jewelers, and other stakeholders.Key ResponsibilitiesProvide product and service information to customers through...
-
Customer Service Representative
5 days ago
Neenah, Wisconsin, United States Dayton Freight Full timeOverview: Unlock Your Potential in a Fast-Paced Environment Dayton Freight is seeking a skilled Customer Service Representative to join our team. As a key member of our service center, you will play a vital role in ensuring our customers receive exceptional service and support. Assist customers with freight pickup requests, rate quotes, and other...
-
Customer Service Representative
2 days ago
Neenah, Wisconsin, United States Penske Full timeAbout the JobPenske is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of Penske, providing exceptional customer service and ensuring that our customers have a positive experience.Key ResponsibilitiesGreet customers and provide a warm welcome, ensuring...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Dayton Freight Full time{"Overview": "At Dayton Freight, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Service Center, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:* Assist customers with freight pickup requests, rate quotes, and other inquiries* Provide support to...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Dayton Freight Full time**Job Summary:**We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Dayton Freight. As a key member of our service center, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Assist customers with freight pickup requests, rate quotes, and...
-
Customer Service Representative
13 hours ago
Neenah, Wisconsin, United States MDS Communications Full timeExciting Opportunity at MDS CommunicationsWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our fundraising team, you will play a vital role in making a positive impact on the lives of others.As a Call Center Representative, you will be responsible for making fundraising...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Jewelers Mutual Group Full timeAbout the RoleWe are seeking a highly skilled Customer Care Representative to join our team at Jewelers Mutual Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, jewelers, and other stakeholders.Key ResponsibilitiesProvide product and service information to policyholders and...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States WSI Supply Chain Solutions Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at WSI Supply Chain Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...
-
Bilingual Customer Service Representative
7 days ago
Neenah, Wisconsin, United States Alta Resources Full timeAbout the RoleWe are seeking a highly skilled and multilingual customer service representative to join our team at Alta Resources. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients and customers.Key ResponsibilitiesProvide professional and quality service to customers...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Bergstrom Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bergstrom Automotive. As a key member of our Guest Services team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests receive the highest level of service.Key ResponsibilitiesDetermine guest...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Festival Foods Full timeAbout Festival FoodsFestival Foods is a Wisconsin-based, family-owned grocery store chain that prioritizes giving back to the communities it serves and providing exceptional service and value to its guests.Job SummaryWe are seeking a skilled Customer Service Representative to join our team as a Cashier. As a key member of our retail and grocery store team,...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Bergstrom Full time**Job Summary**We are seeking a highly skilled and motivated Customer Service Representative to join our team at Bergstrom Automotive. As a key member of our fleet management team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Provide timely and effective support to clients regarding...
-
Customer Service Representative
5 days ago
Neenah, Wisconsin, United States Outlook Group Full timeJob SummaryWe are seeking a highly skilled Customer Service Professional to join our team at Outlook Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide top-quality service to customers, responding to their...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Bergstrom Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Guest Services Associate, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesDetermine guest requirements by...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Bergstrom Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Guest Services Associate, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key ResponsibilitiesDetermine guest requirements by communicating effectively via...
-
Customer Service Representative
2 weeks ago
Neenah, Wisconsin, United States Hansen Auction Group Full timeJob Description**Job Summary:**We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Hansen Auction Group. As the first point of contact for our buyers and sellers, you will be responsible for providing exceptional customer service and ensuring a smooth experience for all interactions.Key...