Meat Department Manager Trainee
4 weeks ago
At Hy-Vee, we're committed to providing exceptional customer service and creating a positive work environment. As a Meat Department Manager Trainee, you'll play a key role in helping us achieve this goal.
Job Summary:The Meat Department Manager Trainee will assist the department manager in setting standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability. This role will also involve working alongside the department manager to fine-tune skills and expertise in the department.
Key Responsibilities:- Maintain a positive attitude and create a friendly atmosphere through flexibility and teamwork.
- Assist the department manager in setting standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability.
- Work alongside the department manager to complete an activity book focusing on how to properly set standards, recruit, hire, train, supervise, discipline, and evaluate department employees.
- Assist with daily work, including inspecting signage and displays, ordering product for replenishment, and extending invoices.
- Conduct inventory of the department and plan displays, promotions, and pre-orders.
- Smile and greet customers in a friendly manner, making an effort to learn customers' names and address them by name whenever possible.
- Assist customers by escorting them to products, securing out-of-reach items, loading or unloading heavy items, and making note of and passing along customer suggestions or requests.
- Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking product orders.
- Handle and satisfy customer issues, communicate with employees regarding sales and ideas, and ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
- Understand and troubleshoot equipment, ensuring maintenance is performed, and maintain strict adherence to department and company guidelines related to personal hygiene and dress.
- Adhere to company policies and individual store guidelines, reporting to work when scheduled and on time.
- High school or equivalent experience and over six months up to one year of similar or related experience.
- Ability to exert up to 100 pounds of force occasionally, exert up to 50 pounds of force frequently, and exert up to 10 pounds of force constantly to move objects.
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
This position is exposed to dirt, noise, temperature extremes, dampness, vibrations, equipment movement hazards, cleaning chemicals/solvents, and possible electrical shock. This is a fast-paced work environment.
Equipment Used:- Power ban saw, Grinder, Tenderizer, Slicer, Bone duster (where applicable), Knives, Tumblers, Automatic patty machine (where applicable), Automatic stuffer, Wrapping system, Pallet jack, box cutter, Computer, and C.A.R.S. reordering system.
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