Patient Care Coordinator

6 days ago


Clarksville, Virginia, United States Sentara Healthcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Representative to join our team at Sentara Healthcare. As a key member of our patient access team, you will be responsible for ensuring a seamless registration process for new and current patients.

Key Responsibilities
  • Complete patient registration and check-in/check-out functions, including collection of co-pays and scheduling of appointments.
  • Request medical records as needed and maintain accurate and up-to-date patient information.
  • Provide exceptional customer service and respond to patient inquiries in a timely and professional manner.
  • Collaborate with healthcare providers and other team members to ensure efficient and effective patient care.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Basic computer skills and proficiency in electronic medical records systems.


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