Guest Services Associate

1 week ago


Greenfield, Wisconsin, United States Stein's Garden and Home Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Services Associate to join our team at Stein's Garden and Home. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building relationships with customers, and assisting the management team in driving sales and achieving business objectives.

Key Responsibilities
  • Customer Service: Greet customers promptly, develop and maintain professional relationships, and assist customers in finding the right products.
  • Merchandising and Operations: Assist in implementing merchandising and operational procedures, ensure signage is current and displayed properly, and maintain a clean and organized store environment.
  • Point of Sale (POS) Operations: Efficiently operate the POS system, scan items, accept payment, and provide receipts and bags for customers.
  • Team Collaboration: Participate in learning and development activities, such as meetings and product knowledge sessions, and work collaboratively with other team members to achieve business objectives.
Requirements
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with customers and team members.
  • Teamwork: Ability to work independently or as part of a team, with a strong focus on collaboration and customer satisfaction.
  • Adaptability: Willingness to adapt to changing business needs, including working in various environmental conditions.
Physical Demands

The physical demands of this role include frequent sitting and standing, reaching, walking, and talking. The associate may occasionally be required to climb, balance, stoop, kneel, crouch, or crawl. The associate must frequently lift and/or move up to 3 pounds and occasionally lift and/or move up to 25 pounds.



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