Clinical Assistant

1 week ago

Brainerd, Minnesota, United States Essentia Health Full time
Job Summary:

The Clinical Assistant will provide clinical support to patients and healthcare providers in a fast-paced clinic setting. Key responsibilities include greeting patients, assisting with administrative tasks, and supporting patient scheduling and work queue needs.

Key Responsibilities:
  • Supports and assists providers and clinical staff with administrative and select patient care tasks.
  • Supports patient scheduling and work queue needs as assigned.
  • Follows up on no-shows and works with providers to review and approve add-ons.
  • Greets patients, completes identification verification, height, weight and vision and hearing screening, and informs patients of wait time.
  • Chaperones exams as needed.
  • Administers questionnaires and documents in electronic medical record, enters or edits outside results and prepares patient forms for providers signatures.
  • May perform specific patient care tasks based on training.
  • Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders.
  • Cleans, prepares, organizes and re-stocks clinical areas and maintains supplies.
  • Cleans procedure and exam rooms between patients and at end of day.
  • Stocks and supplies exam rooms, performs regular reviews of expiration dates, and maintains linen levels.
  • Cleans and ensures proper maintenance for equipment as assigned.
  • Performs daily crash cart checks, monitors, and empties sharps containers.
  • Performs routine safety checks on fire extinguishers, safety lights, eye wash stations and oxygen tanks.


Requirements:
  • Basic Life Support (BLS) within 30 days of hire.
  • Prior work experience in a clinic setting.
  • Customer service skills.
  • Ability to follow direction and perform tasks within scope of role.
  • Experience in healthcare or patient care experience.
  • Experience using electronic medical record.
  • Medical terminology.


Essential Qualifications:
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to work independently and as part of a team.


Equal Employment Opportunity:

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.

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