Student Success Champion
4 weeks ago
Miracle Math Coaching is seeking a dedicated and detail-oriented Student Success Champion to join our team. As a key member of our staff, you will be responsible for ensuring our students and their families have a seamless and uplifting experience with our program.
Responsibilities:
- Manage coach and student schedules daily, ensuring compliance with individualized plans.
- Handle billing, scheduling, special requests, and other administrative interactions.
- Maintain the daily/weekly/monthly agenda and prepare for meetings and appointments.
- Collaborate with management to support various administrative business needs.
- Facilitate new student Learning Discoveries (training provided).
- Prepare and distribute monthly newsletters to families.
- Provide post-enrollment support and ensure client satisfaction.
Requirements:
- Minimum 3 years of experience in a fast-paced administrative role.
- Must enjoy problem-solving and variety in their workday.
- Strong conflict management background and skills to maintain a positive work culture.
- Proven experience managing schedules and providing customer service.
- Effective independent problem solver with keen attention to detail.
- Quick learner of software platforms.
- Consistent adherence to policies and procedures.
- Ability to provide constructive feedback to the team and support management in disciplinary actions.
- Strong organizational and time management skills.
- Excellent written and oral communication skills.
- Comfortable working with children and parents in our family-focused business.
- Positive attitude and a passion for continuous learning.
- Open availability Monday to Saturday (exceptions can be made for the right candidate).
Why Join Us?
Miracle Math Coaching is a dynamic, family-focused organization that is committed to making a real impact on the lives of children and their families. If you are looking for a role where you can contribute to the success of a purpose-driven organization, we want to hear from you.
Equal Opportunity Employer:
Miracle Math Coaching is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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