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Cybersecurity Specialist

2 months ago


Raleigh, North Carolina, United States Nclose Pty Ltd. Full time
About the Role

We are seeking a skilled and motivated Cybersecurity Specialist to join our Managed Detection and Response (MDR) Team at Nclose Pty Ltd. As a key member of our team, you will play a critical role in guiding and supporting our juniors and interns, while also diving into the more intricate aspects of cybersecurity that keep our clients secure.

Responsibilities
  • Triage security alerts to assess if additional investigation is required.
  • Conduct thorough investigations to identify the root cause of incidents, collaborating with team members or escalating when necessary.
  • Ensure that incidents are communicated clearly and timeously with clients for effective resolution.
  • Operate as part of a team conducting work collaboratively within a shift-based team to provide continuous security monitoring and response.
  • Process Improvement:
    • Regularly review and update incident response procedures to enhance efficiency and effectiveness.
    • Establish close alignment with the Detection team to analyze alert trends to refine detection rules to minimize false positives.
    • Proactively hunt for potential threats, using advanced techniques to uncover hidden risks before they escalate.
    • Assist the Incident Response Team Leader to streamline response workflows through automation, orchestration and/or other innovative methods.
    • Establish methodologies to ensure that the alert queue is triaged effectively, allowing for appropriate actions taken on security incidents.
    • Assist in cybersecurity incidents providing support that will assist in determining root cause.
    • Identify and document vulnerabilities in client systems during investigations, contributing to ongoing improvements in security posture.
    • Assist with critical incident report writing.
  • Client Communication:
    • Maintain clear, professional communication with clients throughout the incident lifecycle, ensuring transparency and client satisfaction.
    • Promote best practices within the team to consistently achieve positive outcomes for clients and stakeholders.
Requirements
  • A minimum of 2 - 4 years of experience in cybersecurity, particularly in a technical role within a SOC, CSIRT, or similar environment.
  • Experience with conducting security related log investigations with utilising various log sources/security products.
  • Solid understanding of networking, with the focus being able to understand network related attacks.
  • Familiarity with SIEM technologies such as Splunk, QRadar, Elastic Stack, or equivalent.
  • Knowledge of the attack chain and critical incidents including experience with Digital Forensics and Incident Response is beneficial.
  • A bachelor's degree in computer science, Information Technology, or similar credentials are highly advantageous.
  • Relevant certifications such as Security+, PenTest+, Blue Team Level 1 or similar credentials are highly advantageous.
Key Attributes
  • Detail-oriented with a systematic approach to cybersecurity operations.
  • Flexible and open to change in a fast-paced environment.
  • Passionate about IT and cybersecurity, with a commitment to continuously learn and grow professionally.
  • Effective communication, particularly regarding written communication, ensuring clarity and precision.
  • Broad understanding of IT systems, with any areas of specialization considered an asset.

We pride ourselves on our vibrant company culture and offer a hybrid/remote work policy that supports a healthy work/life balance. We're open to candidates from other provinces, so if you're ready to be part of an innovative, growing team that values mentorship, continuous learning, and cutting-edge technology, Nclose could be the perfect fit for you.

In return, we offer exceptional career growth opportunities, ongoing training, and a supportive environment where every day brings new challenges and learning experiences. Once settled in, you'll be part of a well-structured roster designed to maintain your work/life balance.