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Accounts Receivable Specialist
2 months ago
We are seeking a highly skilled and experienced Accounts Receivable/Collections Coordinator to join our team at OEC Group. As a key member of our Accounting Department, you will play a critical role in ensuring the timely and accurate collection of payments from our customers.
Responsibilities:- Review and analyze shipping and billing documentation to identify and resolve any discrepancies or issues.
- Communicate with delinquent customers to resolve billing disputes and negotiate payment plans.
- Manage a high volume of past due accounts, ensuring timely follow-up and resolution.
- Record business transactions, charges, refunds, and key daily worksheets to the general ledger.
- Review accounts receivable aging and reconcile accounts to ensure accuracy and compliance.
- Work closely with our Sales team to resolve customer disputes and improve customer satisfaction.
- Minimum 3 years' experience in an accounting role, preferably handling accounts receivable or collections.
- Previous experience using the ERP system, CargoWise One, is preferred.
- Proven record of handling large amounts of delinquent accounts.
- Ability to set and manage expectations of customers and upper management.
- Customer service-focused mindset for dealing with difficult or upset customers.
- Proficiency with Microsoft Office, including Outlook, Teams, Word, and Excel.
- Competitive hourly rate of $22-$28, dependent on transferable experience and education level.
- Hybrid work schedule with one day per week working from home.
- 10 days of Paid Time Off, Employee Appreciation Days, Paid Holidays, Sick/Flex time.
- Full Health Insurance coverage, including medical, dental, vision, term life, and accident insurance.
- 401K retirement plan with 3% company match.
- Discounted pet insurance.
- Annual performance bonus and mid-year reviews for salary increases.
Bachelor's degree or higher preferred.
OEC Group is an Equal Opportunity Employer.