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Customer Service Liaison

1 month ago


Cadillac, Michigan, United States State Farm Insurance Full time

Customer Relations Representative

At State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our clients. Your primary duties will include:

Key Responsibilities:
Assist clients with their insurance needs
Provide accurate and efficient policy changes, claims, and payments
Maintain accurate customer records and update information as necessary
Collaborate with team members to ensure seamless customer experiences
Promote and cross-sell insurance products and services to meet client needs

Requirements:
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Proficiency in insurance policies and regulations

What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment