Billing and Collections Team Leader

2 weeks ago


Atlanta, Georgia, United States Law Staff Group Full time

Join Law Staff Group as a Billing and Collections Team Leader

We are seeking a dedicated professional to oversee our billing and collections operations. The primary objectives of this role include providing guidance to our national billing and collections teams, as well as assisting our attorneys with billing and collections inquiries.

Key Responsibilities:

  • Advise billing, accounting personnel, office managers, and attorneys on billing protocols, best practices, client standards, time entry, and billing software troubleshooting.
  • Monitor billing progress across the firm, compiling reports from various offices and analyzing billing metrics.
  • Evaluate and implement best practices with the approval of management, ensuring continuous improvement.
  • Support the eBilling Coordinator for clients utilizing electronic billing, including user access management, password updates, and training on vendor sites and eBilling platforms.
  • Conduct group and individual training sessions for all users of time and billing software.
  • Maintain and revise the billing training manual and related instructional materials as necessary.
  • Engage in collection efforts, including direct outreach for overdue accounts and preparation of demand letters.
  • Assist with collection lawsuits against former clients, providing support during initial reviews, reporting, and settlement discussions.
  • Guide attorneys and staff on effective collection strategies.

Ideal Candidate Qualifications:

  • Extensive knowledge of law firm billing and collections processes.
  • Proficient technical skills, particularly in time and billing software (Aderant preferred), Microsoft Excel, and reporting tools.
  • Experience in training both groups and individuals.
  • Proven problem-solving capabilities.
  • Understanding of relevant laws and regulations pertaining to billing and collections.

If you possess the qualifications and are looking to make a significant impact in a supportive environment, we encourage you to consider this opportunity.



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