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Deposit Servicing Representative II
2 months ago
We are seeking a highly skilled and detail-oriented Deposit Servicing Representative II to join our team at Enterprise Bank. As a key member of our Deposit Servicing functional area, you will be responsible for performing a variety of functions related to the ongoing processing and maintenance of deposit-related products.
Key Responsibilities:- Perform standard account and/or transaction research on behalf of internal and external customers.
- Process account maintenance and place ticklers for temporary or missing information when reviewing account changes for new account documentations from Dynamics.
- Review, correct, and update non-posted Demand Deposit Account (DDA), Savings Account (SAV), Certificate of Deposit (COD) items, and SDB non-post was completed.
- Daily processing of Fed return items through TCM.
- Process overdrafts and Exception Item Module (EIM) end of day balancing.
- Process address change requests received in Dynamics.
- Perform review of address change post cards, scan into an email, send to the account officer for review, and create a Dynamics case for processing.
- Place Reg CC holds from Dynamic cases as outlined in our REG CC policy.
- Process Dynamic stop payment cases both check and ACH.
- Process Dynamic ACH unauthorized cases.
- Perform file maintenance review on IES daily to review new, modified, and deleted stop payments.
- Review suspect stop payment journal entries daily, create a return list for processing through EIM module.
- COD daily processing of new, term, and rate changes. Daily COD reports reviewed. Process COD Dynamic cases.
- COD onus image review for proper transcode usage of interest and penalties.
- Update changes to assigned job task procedures as processes change or programs are updated.
- Rewards now weekly processing of credit request report from Director.
- CRS daily reconciliation.
- FMS system reports daily proof of balancing Deposit Servicing.
- Monthly reconciliation of the cash item GL.
- Perform all duties assigned in the absence of the Deposit Servicing Representative I.
- Associate's degree from a two-year college or technical school; or
- Two or more years related experience and/or training; or
- Equivalent combination of education and experience.
Enterprise Bank is an equal opportunity employer and makes employment without regard to race, color, religion, gender, sexual orientation, age, national origin, ancestry, genetic information, gender identity, disability, marital status, active or veteran military status, retaliation, or any other protected status. EOE M/F/Disabled/Vet.
