Truck Service Operations Manager

4 days ago


Albuquerque, New Mexico, United States TravelCenters of America Full time

Join the team at TravelCenters of America, a leading provider of travel centers and services. With over 50 years of experience, we've established a strong presence in the industry, serving millions of professional truck drivers and motorists daily. Our commitment to innovation, customer satisfaction, and sustainability drives our growth and success.

Role Overview

The Truck Service Assistant General Manager plays a vital role in supporting the General Manager in leading the marketing and operations functions of the Truck Service department. This individual is responsible for providing expert guidance and support to technicians, ensuring they deliver exceptional service to customers. The successful candidate will be an experienced leader with a proven track record of driving results and inspiring teams to excel.

About the Role
  • Leadership: Develop and implement strategies to drive business growth, improve customer satisfaction, and enhance operational efficiency.
  • Technician Support: Provide expert guidance and mentorship to technicians, empowering them to deliver exceptional service and resolve complex issues.
  • Recruitment and Training: Recruit, hire, train, and retain high-quality team members, fostering a culture of excellence and teamwork.
  • Operational Management: Oversee the day-to-day operations of the Truck Service department, ensuring seamless execution of business processes and adherence to safety standards.
Requirements
  • Experience: Proven track record of leadership experience in a related field, with a focus on operations management and team development.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to inspire and motivate teams to achieve results.
  • Knowledge: Strong understanding of the Truck Service business, with knowledge of industry trends and best practices.
What We Offer
  • Competitive Salary: $45,000 - $55,000 per year, depending on experience and qualifications.
  • Benefits Package: Comprehensive benefits package, including medical, dental, vision, and life insurance, as well as 401(k) matching and paid time off.
  • Career Development: Opportunities for career advancement and professional growth, with training and development programs to help you succeed.
  • Diversity and Inclusion: Commitment to creating a diverse and inclusive work environment, where everyone feels valued and respected.
Work Environment

The ideal candidate will thrive in a fast-paced, dynamic environment with opportunities for growth and development. As a member of our team, you'll have the chance to make a real impact and contribute to our company's continued success.



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