Ambient AI Engagement Manager
4 weeks ago
We are seeking an experienced Engagement Manager to join our team at Ambient AI. As an Engagement Manager, you will be responsible for ensuring the successful onboarding and implementation of our AI-powered security solutions for our customers. This includes working closely with customers to understand their needs, providing training and support, and ensuring that our solutions meet their expectations.
Key Responsibilities:
- Work closely with customers to understand their needs and provide tailored solutions
- Provide training and support to customers on our AI-powered security solutions
- Ensure that our solutions meet customer expectations and provide regular progress updates
- Collaborate with internal teams to ensure seamless implementation and adoption of our solutions
Requirements:
- 2+ years of experience in customer-facing customer success, customer implementation, or customer onboarding-type roles
- Strong project management skills and experience with managing SaaS software/tools implementation projects across multiple stakeholders
- Self-motivated, proactive team player with a high level of integrity and desire to assist your colleagues and customers
- Great interpersonal skills and ability to build strong internal and external relationships
- Basic understanding or interest in learning about machine learning / artificial intelligence
Why Join Us:
- We are creating an entirely new category within a 180+ billion-dollar physical security industry and looking for team members who are also passionate about our mission to prevent every security incident possible
- We have an impressive customer roster of F500 companies, including Adobe, TikTok, VMware, and SentinelOne
- Regular Full-time employees receive stock options for the opportunity to share ownership in the success of our company
- We offer flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year's for most roles, depending on customer demand)
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