Integrated Product Support Manager

4 days ago


Geneva, Ohio, United States HDT Global Full time
About the Role

We are seeking a highly experienced and skilled Integrated Product Support Manager to join our team at HDT Global. As a key member of our organization, you will be responsible for providing strategic leadership and direction to our Integrated Logistics/Product Support team.

Key Responsibilities
  • Contract Review and Analysis
    • Review contractual commitments, customer specifications, and related information to determine logistics or support requirements.
    • Analyze logistics processes and identify areas for improvement.
    • Delegate task requirements to team members and oversee the performance of subcontractors.
    • Manage and verify the accuracy of product outputs.
  • Logistics Support Requirements
    • Determine logistics support requirements based on customer needs and contractual obligations.
    • Develop and implement logistics solutions that meet customer requirements.
  • Configuration Management and Workflow
    • Manage the configuration management and workflow for all CDRL submissions.
  • Logistics Solutions and Metrics
    • Propose logistics solutions based on front-end analysis and customer requirements.
    • Develop logistic metrics, internal analysis tools, and key performance indicators for business development and project financial status.
  • Research and Analysis
    • Research technical specifications, related program documents, engineering drawings, 3-D animations, job aids, and maintenance videos.
Requirements
  • Education and Experience
    • Associate degree in business, technical, or professional writing, with a bachelor's degree preferred.
    • 15+ years of managerial experience, with a minimum of 7 years of experience in Integrated Logistics/Product Support and database management.
  • Skills and Abilities
    • Experience with the identification, retrieval, review, interpretation, and implementation of statutes, regulations, or standard operating procedures in a military, DoD civilian, or commercial environment.
    • Knowledge of interpreting statements of work, Contract Data Requirements List (CDRL), and Performance Requirements Documents (PRD).
    • Competent technical aptitude in automotive, mechanical, and electrical principles.
    • Excellent communication and interpersonal skills, with the ability to work with customers, vendors, employees, and managers.
    • Familiarity with the use of XML, SGML, or HTML editing software and document development.
Disclaimer

This job description is not designed to be a complete list of all duties and responsibilities required for this role.

Equal Opportunity Employer

HDT Global is an equal opportunity employer and welcomes applications from diverse candidates.



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