In-Office Sales Associate
2 weeks ago
Key Responsibilities
- Engage in sales activities
- Deliver professional and courteous assistance to both internal and external clients
- Address inquiries related to customer policies
- Process payments and manage transactions efficiently
- Identify potential customer needs regarding their policies
- Conduct follow-ups with clients on quotes, renewals, and cancellations
- Participate in marketing efforts for new business opportunities as required
- Ensure a tidy and organized workspace
- Conduct First Notice of Loss (FNOL) vehicle inspections
- Capture vehicle images (requires squatting, bending, and flexing)
- Handle bank deposit runs
- This is a full-time position
- Perform additional tasks as assigned
- Proficient in computer skills, ranging from basic to intermediate
- Bilingual abilities (English/Spanish) are advantageous
- Exceptional communication skills, assertiveness, and the capacity to provide an outstanding customer experience are essential
- Must meet state licensing criteria
- Availability for a flexible work schedule
- Dependable transportation is necessary
- High School Diploma is required
- Prior experience in customer service is beneficial
Qualifications and Requirements
Proficient in computer skills, ranging from basic to intermediate
Bilingual abilities (English/Spanish) are advantageous
Exceptional communication skills, assertiveness, and the capacity to provide an outstanding customer experience are essential
Must meet state licensing criteria
Availability for a flexible work schedule
Dependable transportation is necessary
Education and Experience
High School Diploma is required
Prior experience in customer service is beneficial
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