In-Office Sales Associate

2 months ago


Albuquerque, New Mexico, United States Fred Loya Insurance Full time


Key Responsibilities
  1. Engage in sales activities
  2. Deliver professional and courteous assistance to both internal and external clients
  3. Address inquiries related to customer policies
  4. Process payments and handle transactions efficiently
  5. Identify potential customer needs concerning their policies
  6. Conduct follow-ups with clients regarding quotes, renewals, and cancellations
  7. Participate in marketing efforts for new business opportunities as required
  8. Ensure a tidy and organized workspace
  9. Conduct First Notice of Loss (FNOL) vehicle inspections
  10. Capture vehicle images (requires squatting, bending, and flexing)
  11. Manage bank deposit runs
  12. This is a full-time position
  13. Perform additional tasks as assigned
Qualifications and Requirements
  • Proficient in computer skills, ranging from basic to intermediate
  • Bilingual capabilities (English/Spanish) are advantageous
  • Exceptional communication skills, assertiveness, and the ability to provide an outstanding customer experience are essential
  • Must meet state licensing criteria
  • Flexible work schedule is necessary
  • Reliable means of transportation is required
Education and Experience
  • High School Diploma is mandatory
  • Prior experience in customer service is beneficial
Additional Requirements

Qualifications and Skills

Proficient in computer skills, ranging from basic to intermediate

Bilingual capabilities (English/Spanish) are advantageous

Exceptional communication skills, assertiveness, and the ability to provide an outstanding customer experience are essential

Must meet state licensing criteria

Flexible work schedule is necessary

Reliable means of transportation is required

Education and Experience

High School Diploma is mandatory

Prior experience in customer service is beneficial
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