In-Office Sales Associate
2 months ago
Key Responsibilities
- Engage in sales activities
- Deliver professional and courteous assistance to both internal and external clients
- Address inquiries related to customer policies
- Process payments and handle transactions efficiently
- Identify potential customer needs concerning their policies
- Conduct follow-ups with clients regarding quotes, renewals, and cancellations
- Participate in marketing efforts for new business opportunities as required
- Ensure a tidy and organized workspace
- Conduct First Notice of Loss (FNOL) vehicle inspections
- Capture vehicle images (requires squatting, bending, and flexing)
- Manage bank deposit runs
- This is a full-time position
- Perform additional tasks as assigned
- Proficient in computer skills, ranging from basic to intermediate
- Bilingual capabilities (English/Spanish) are advantageous
- Exceptional communication skills, assertiveness, and the ability to provide an outstanding customer experience are essential
- Must meet state licensing criteria
- Flexible work schedule is necessary
- Reliable means of transportation is required
- High School Diploma is mandatory
- Prior experience in customer service is beneficial
Qualifications and Skills
Proficient in computer skills, ranging from basic to intermediate
Bilingual capabilities (English/Spanish) are advantageous
Exceptional communication skills, assertiveness, and the ability to provide an outstanding customer experience are essential
Must meet state licensing criteria
Flexible work schedule is necessary
Reliable means of transportation is required
Education and Experience
High School Diploma is mandatory
Prior experience in customer service is beneficial
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