Front Desk Support Specialist

2 days ago


Bronx, New York, United States POSTGRADUATE CENTER FOR MENTAL HEAL Full time
Job Summary

We are seeking a dedicated Front Desk Support Specialist to join our team at the Postgraduate Center for Mental Health. This role requires a unique blend of administrative and counseling skills, with a focus on providing exceptional support services to our residents.

About the Job:

  • Respond to resident inquiries, resolving issues and concerns in a timely and professional manner.
  • Monitor and maintain accurate records, including visitor logs, communication logbooks, and incident reports.
  • Conduct apartment inspections, providing support and guidance to residents on daily living skills.
  • Escort residents to medical appointments, benefit events, and other community activities.
  • Participate in residential staff meetings, contributing to program development and improvement.

Key Responsibilities:

  • Maintain a safe and secure environment for residents, monitoring video surveillance cameras and conducting regular building walk-throughs.
  • Document significant building activities and events in the Communication Logbook.
  • Perform light maintenance and housekeeping tasks, such as picking up garbage, mopping spills, and shoveling snow.

Benefits:

This position offers a competitive salary range of $20.09-$20.09 per hour, as well as opportunities for professional growth and development within our organization.



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