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ERP Implementation Manager

2 months ago

Mountain View, California, United States VACO Full time

Job Title: ERP Implementation Manager

Job Summary:

Vaco is seeking an experienced ERP Implementation Manager to join our team. As a Senior Consultant/Solutions Architect, you will be responsible for managing complex consulting projects for our clients, planning, designing, and tracking all aspects of delivery.

Key Responsibilities:

  • Take ownership of our clients' requirements and challenges from start to finish, ensuring their success using Everest technology
  • Lead requirements-gathering sessions to understand clients' ERP needs and challenges, offering guidance and direction to ensure that the implementation configurations are designed with operational best practices in mind that can scale with the client as the client grows
  • Be a trusted client contact for operational questions, developing the relationship through face-to-face and remote discussions, workshops, phone, and email contact
  • Collaborate with internal stakeholders, including pre-sales teams, to ensure proper requirements and solution design handoff, and with product management and development teams to communicate relevant enhancements that are impactful to customer implementations and success
  • Develop a methodology to deliver Everest on a short time horizon to minimize ERP implementation overhead for the client
  • Train and mentor clients who are working with Everest or are new to ERP implementations
  • Lead customer testing and UAT sessions
  • Manage project risks and develop contingency plans as necessary
  • Deliver post go-live configuration changes

Requirements:

  • Excellent communication skills, both verbal and written
  • 7 years of hands-on ERP experience, including at least 3 years of full cycle ERP implementation experience with one or more of the following: NetSuite, SAP, Oracle, Workday
  • Experience in corporate accounting or finance role a plus
  • Experience implementing ERP for customers with subscription and/or consumption models in the SaaS/Software industry
  • Enthusiastic about new technology and its transformational abilities
  • Ability to be productive in a globally distributed team through self-discipline and self-motivation

Compensation:

Determining compensation for this role depends upon a wide array of factors, including but not limited to the individual's skill sets, experience, and training, licensure and certifications, office location, and other geographic considerations, as well as other business and organizational needs.