IT Service Management Analyst

4 days ago


Pleasanton, California, United States SysMind Tech Full time
About the Job
At SysMind Tech, we are seeking a highly skilled IT Service Management Analyst to join our team. As a key member of our operations team, you will be responsible for analyzing business requirements, developing technical solutions, and implementing best practices in IT service management.

Key responsibilities include:
  • Analyzing business requirements and developing technical solutions to meet those needs
  • Collaborating with stakeholders to define and prioritize business requirements
  • Developing and maintaining documentation of business processes and technical solutions
  • Providing training and support to end-users on new systems and processes


The ideal candidate will have a strong background in IT service management, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment.

Estimated Salary: $90,000 per year.

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