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Restaurant Operations Manager

2 months ago

Des Plaines, Illinois, United States AG Bells II Full time

Job Summary:

AG Bells II is seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business success. As a Restaurant General Manager, you will be responsible for the overall operation of the restaurant, including managing staff, maintaining high standards of customer service, and achieving sales and profitability goals.

Key Responsibilities:

  • Team Management: Find, hire, and develop a strong team of Team Members and Shift Leads to provide excellent customer service and achieve sales and profitability goals.
  • Training and Development: Conduct new hire orientation and develop a training plan for each new hire to ensure they have the skills and knowledge needed to succeed in their role.
  • Scheduling and Deployment: Schedule and deploy the team correctly to ensure adequate coverage and meet business needs.
  • Performance Management: Address performance issues promptly and effectively to maintain a high-performing team.
  • Financial Management: Manage the restaurant budget and financial plans to achieve sales and profitability goals.

Requirements:

  • Leadership Skills: Proven ability to lead and motivate a team to achieve business goals.
  • Communication Skills: Excellent communication and interpersonal skills to interact with customers, management, and team members.
  • Problem-Solving Skills: Ability to resolve conflicts and problems in a timely and effective manner.
  • Business Acumen: Strong understanding of business principles and practices to drive sales and profitability.