Public Relations Manager

4 weeks ago


New York, New York, United States Whatnot Full time
About the Role

We are seeking an experienced Public Relations Manager to join our Communications team at Whatnot. As a key member of our team, you will be responsible for leading Trust & Safety communications, executing corporate and product communications strategies, and shaping and protecting external and internal perceptions of Whatnot.

Key Responsibilities
  • Lead Trust & Safety Comms: Work cross-functionally with Policy, Commerce, Trust & Safety, and Legal to ensure we educate our community and the broader public around important policy topics and changes.
  • Own Media Relations: Build relationships with key reporters while establishing Whatnot as a key resource, develop pitch angles that support and protect our broader business narratives, and create thought leadership opportunities for our spokespeople.
  • Execute Corporate and Product Comms: Help drive brand awareness for Whatnot by regularly educating the press about what we do, driving thought leadership for our spokespeople, and leveraging company data and insights to move our key business and product narratives forward.
Requirements
  • 6+ years of Public Relations or corporate communications and product communications experience.
  • Experience working on Trust & Safety issues and crisis management.
  • A strong understanding of the tech or e-commerce and policy landscape.
  • Experience collaborating with product teams to distill complex language into a digestible narrative.
  • Strong project management capabilities including planning, prioritizing and execution.
  • A self-starter who can prioritize in challenging situations and balance between two-sided community needs and business and seller priorities.
  • Exceptional writing skills, ability to quickly message complex topics for multiple audiences.
  • Experience forging relationships and working cross-functionally with marketing, Trust & Safety, product, legal, and policy teams.
What We Offer
  • Competitive salary range: $155,000/year - $165,000/year + benefits + equity.
  • Flexible Time off Policy and Company-wide Holidays.
  • Health Insurance options including Medical, Dental, Vision.
  • Work From Home Support.
  • Care benefits.
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally.
  • Monthly allowance to dogfood the app.
  • Parental Leave.


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