Senior Case Manager II

5 hours ago


Los Angeles, California, United States Volunteers of America Los Angeles Full time
Job Title: Senior Case Manager II

Job Summary:

The Senior Case Manager II is a key member of our case management team, responsible for mentoring and guiding team members to ensure the delivery of high-quality services to our clients. This role requires a strong understanding of case management principles and practices, as well as excellent communication and interpersonal skills.

Key Responsibilities:

  • Conduct comprehensive assessments and develop individualized service plans to meet the unique needs of each client
  • Collaborate with team members to ensure seamless service delivery and effective case management
  • Provide training and guidance to junior case managers to enhance their skills and knowledge
  • Monitor and evaluate the effectiveness of case management services and make recommendations for improvement
  • Develop and maintain relationships with community partners and service providers to ensure access to necessary resources

Requirements:

  • Bachelor's degree in social work or a related field
  • Minimum of 2 years of experience in case management, preferably in a non-profit or social services setting
  • Strong knowledge of case management principles and practices
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment

Preferred Qualifications:

  • Master's degree in social work or a related field
  • Experience in supervision or lead role
  • Valid driver's license
  • HMIS navigation skills

Equal Opportunity Employer:

Volunteers of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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