Executive Communications Senior Program Manager
4 weeks ago
This is a unique opportunity to lead the delivery of employee-facing executive communications for the Global Sales and Go-to-Market Acceleration organizations. As a Senior Program Manager, you will be responsible for implementing the company's internal communications strategy to ensure all internal employees have a consistent employee experience, product knowledge, and awareness.
Key Responsibilities- Develop and maintain cross-functional knowledge and information sharing to ensure consistency and efficiency.
- Build strong partnerships within the internal team and with leaders to define client-specific objectives and desired outcomes.
- Partner with leaders to create client-specific communication plans that align with the company's strategy.
- Serve as a knowledge expert and primary contact for internal communications and projects across client areas.
- Maintain project plans, set scope, create timetables, and monitor progress to ensure best practices are followed.
- Counsel clients on appropriate communication channels and target audiences for maximum impact.
- Ensure ongoing cross-functional information sharing across the organization.
- Provide in-depth knowledge of client areas and creative briefs to internal partners.
- Cultivate strong relationships with assigned client areas.
- Listen carefully to client challenges to assess communication opportunities and alignment with the larger strategy.
- Brainstorm ideas, suggestions, and recommendations with the team.
- Provide guidance and direction to the team to ensure all aspects of the project align with client expectations.
- Demonstrate an understanding of key client information, including business strategy, industry issues, products, and services.
- Review all communication materials for accuracy and alignment prior to sharing with the client.
- Ensure all communication projects, messages, and requests are within the overall strategy and aligned with company-wide messaging.
- 8-10 years of experience leading internal communication relationships in a matrix organization, preferably in the tech industry.
- Strong client management experience and relationship-building/interpersonal skills.
- Superlative project management skills, oral and written communication skills.
- Ability to manage multiple communication projects that are multidimensional and encompass multiple disciplines across several clients.
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