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Restaurant and Beverage Operations Manager
2 months ago
We are seeking a highly skilled and experienced Restaurant and Beverage Operations Manager to join our team at Suncoast Hotel & Casino. As a key member of our Food and Beverage Department, you will be responsible for the day-to-day operations of our assigned food and beverage outlets and personnel.
Key Responsibilities- Ensure compliance with established service standards and that guests receive prompt and courteous service.
- Monitor and enforce compliance with all company policies and procedures, and all applicable safety and health code regulations.
- Monitor budgets, costs, and labor to maintain assigned outlets.
- Oversee the operation of assigned outlets to ensure compliance with company standards, policies, procedures, and all Federal, State, and local liquor, health, and safety regulations.
- Responsible for personnel-related matters, including interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
- Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner.
- Assist the Director with budget goals and objectives and monitor financial aspects of the department.
- Represent the Food and Beverage Department in internal and external employee-related matters.
- Proven experience in restaurant and beverage operations management.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Knowledge of food and beverage safety and health regulations.