Customer Service Engineer
4 weeks ago
IT Concepts is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our support team, you will be responsible for providing technical assistance to our customers, troubleshooting issues, and ensuring optimal operation of our computer systems and equipment.
Responsibilities:- Provide technical support to customers via phone, email, and in-person
- Troubleshoot and resolve technical issues with computer systems and equipment
- Install, maintain, and test computer systems and equipment
- Assist in delivering remote and desk-side technical support
- Perform diagnostic and repair activities on hardware and software components
- Assist in setting up and maintaining user accounts, interfacing with other software applications, and compiling reports
- Monitor open tickets in our customer incident ticketing system to ensure adherence to business processes
- Bachelor's degree in computer science, electronics engineering, or other engineering or technical discipline
- 2+ years of relevant experience
- 8 years of additional relevant experience may be substituted for education
- Experience in conducting routine system administration tasks and logging data in system admin logs
- Knowledge of debugging protocols and processes
- Adept knowledge in IT principles and practices, proficiency with Microsoft Office applications, and a basic understanding of system administration in a Windows environment
- Possessing the physical capability to handle demanding tasks such as lifting equipment up to 50 pounds and navigating through facility spaces to access and repair equipment
- US Citizen or Green card holder
- Willing and able to get a Public Trust Suitability clearance
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our team is dedicated to fostering an inclusive and supportive work environment, and we are committed to providing equal employment opportunities to all qualified candidates.
We are an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. We are committed to compliance with all applicable federal, state, and local laws governing equal employment opportunity.
-
Customer Service Specialist
4 weeks ago
Union, Kentucky, United States Acosta Full timeJob DescriptionAs a Customer Service Specialist at Acosta, you will be responsible for overseeing the training and implementation of Customer Service functions for selected Top Customers within the region. You will work closely with the Customer Service Supervisor to maintain work schedules, timesheets, and payroll recaps for select Customer Service...
-
Customer Service Specialist
4 weeks ago
Union, Kentucky, United States Acosta Full timeJob DescriptionAs a Customer Service Specialist at Acosta, you will be responsible for overseeing the training and implementation of Customer Service functions for selected Top Customers within the region. You will also be responsible for maintaining work schedules, timesheets, and payroll recaps for select Customer Service Coordinators.ResponsibilitiesWork...
-
Union, Kentucky, United States SST Direct Full timeSeeking a skilled Field Service Engineer or Field Service Technician to join our team at SST Direct, a leading provider of innovative laser technology solutions. This direct hire opportunity offers a competitive pay rate of $30-$36.53/hour, depending on experience, along with a comprehensive benefits package including PTO, medical, dental, vision, 401k, LTD,...
-
Part Time Store Associate
4 weeks ago
Union, Kentucky, United States Gordon Food Service Full timeJob Summary:As a Part Time Store Associate at Gordon Food Service, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be responsible for maintaining a clean and organized store environment, processing transactions accurately, and assisting customers with their...
-
Customer Service Representative
4 weeks ago
Union, Kentucky, United States Walgreens Full timeJob OverviewAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers.Key ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and provide customers with courteous, fair,...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States Walgreens Full timeJob Summary: As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers.Key...
-
Customer Service Associate
3 weeks ago
Union, Kentucky, United States State Farm Insurance Full timeJob Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes, claims, and payments accurately and efficiently, while maintaining customer records and updating...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States PrideStaff Full timePrideStaff is seeking a skilled Customer Service Representative to join their team. Key responsibilities include:Key Responsibilities:Receive and resolve customer service calls in a timely and professional manner.Dispatch service technicians to customer locations as needed.Communicate with customers to understand their issues and provide solutions.Work...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States Total Quality Logistics Full timeKey Responsibilities:As a Customer Service Coordinator at Total Quality Logistics, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Drop Trailer, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be responsible for providing exceptional customer service, resolving...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States Raising Cane's Full timeRaising Cane's is seeking a Customer Service Associate to provide a positive customer experience. Key responsibilities include:Key Responsibilities:Ensuring all food orders are prepared to standardsTaking orders from customers and processing payments efficientlyCleaning tables, floors, and other areas of the restaurantFollowing proper safety procedures when...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a professional and efficient manner.Key...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're looking for a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they get the help they need. Your responsibilities will include assisting...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders and working efficiently with...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States Raising Cane's Full timeRaising Cane's is seeking a Customer Service Associate to provide a positive customer experience. Key responsibilities include:Customer Service: Ensure all food orders are prepared to standards and provide excellent customer service.Order Taking and Payment Processing: Take orders from customers and process payments efficiently.Cleaning and Safety: Clean...
-
Customer Service Representative
4 weeks ago
Union, Kentucky, United States Fifth Third Full timeAbout Fifth Third BankFifth Third Bank is a leading financial institution that values innovation, creativity, and customer satisfaction. We strive to provide exceptional service to our customers, and we're looking for a talented individual to join our team as a Customer Service Representative.Job Summary: This role will be the first point of contact for...
-
Customer Service Representative
3 weeks ago
Union, Kentucky, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using our technology and Point of Sale SystemCleaning, preparing, and maintaining the front of...
-
Customer Service Representative
4 weeks ago
Union, Kentucky, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment. If you are a team...
-
Customer Service Ambassador
3 weeks ago
Union, Kentucky, United States Innovative Cleaning Services Full timeCustomer Service Role OverviewInnovative Labor and Cleaning seeks a skilled customer service professional to drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Key...
-
Customer Service Associate
4 weeks ago
Union, Kentucky, United States General Electric Credit Union Full timeAt General Electric Credit Union, we are seeking a Customer Service Associate to join our team. As a key member of our organization, you will be responsible for providing exceptional service to our members, answering their inquiries, and resolving any issues they may have. You will work closely with our members to understand their financial needs and provide...
-
Customer Service Representative
4 weeks ago
Union, Kentucky, United States State Farm Insurance Full timeJob Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your primary goal will be to ensure that our customers receive accurate and timely information regarding our insurance products and services.Key Responsibilities:Assist customers with inquiries,...