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Healthcare Operations Supervisor
2 months ago
We are looking for a committed Operations Manager to assist the Operations Director in managing the effectiveness of our market and its facilities. This position is crucial for ensuring the smooth operation of our post-acute skilled nursing facilities, with an emphasis on enhancing performance, improving patient care, and achieving operational excellence.
Key Responsibilities:
· Collaborate with the Operations Director to formulate and execute operational strategies and objectives for the facilities within the market.
· Evaluate and interpret facility performance metrics, including quality of care, patient satisfaction, and financial outcomes.
· Aid in the coordination of operational activities and resources to guarantee efficient and effective management of the facilities.
· Assist in crafting and enforcing policies, procedures, and best practices to ensure adherence to regulatory requirements and industry standards.
· Promote communication and teamwork among facility staff, vendors, and other stakeholders.
· Identify and resolve operational challenges, ensuring prompt and effective solutions.
· Contribute to the creation of staff training programs and initiatives for performance enhancement.
· Stay informed about industry trends, regulations, and best practices.
Qualifications:
· A Bachelor's degree is preferred; relevant experience may be accepted in lieu of a degree.
· At least 1 year of experience in provider relations.
· A minimum of 2 years of experience in a post-acute care environment or assisted living.
· At least 1 year of experience in healthcare operations.
· Strong knowledge of healthcare regulations, standards, and operational best practices.
· Exceptional communication, leadership, and problem-solving abilities.
· Capability to work independently and manage multiple priorities in a hybrid or remote setting.
· Proficiency in Microsoft Office Suite and familiarity with healthcare management software is preferred.
