Data Analytics Solutions Engineer

6 days ago

Beachwood, Ohio, United States University Hospitals Health System Full time

Job Summary

The University Hospitals Health System is seeking a highly skilled Data Analytics Solutions Engineer to join our team. As a key member of our analytics community, you will provide consulting services to our system-wide analytics community, focusing on complex analytics use cases and customer-facing problem-solving discussions.

Key Responsibilities

  • Collaborate with customers and peers to design, develop, modify, and test data marts and data models.
  • Engage in projects related to building and creating analytics solutions.
  • Conduct detailed consultations to gather requirements and define analytics solutions that align with the business use cases and objectives defined by the customer.
  • Develop and maintain strong customer relationships through regular communication, continually demonstrating value, and acting as a trusted advisor.
  • Use customer feedback to refine and enhance analytics solutions and consulting approaches.
  • Collaborate with cross-functional teams and executive leadership to integrate analytics solutions into existing systems and processes.
  • Ensure solutions are scalable, maintainable, and meet performance requirements.
  • Create visualizations and prototypes to demonstrate potential analytics solutions, helping customers to conceptualize the final product and provide feedback.
  • Analyze data using SQL, leveraging diverse data sources, such as electronic health record data, insurance claims data, scheduling and financial data to develop flexible, efficient, and valued reporting content.
  • Participate in the peer review process by evaluating code from team members and colleagues related to data analysis, ETL processes, and report generation, ensuring compliance with best practices and organizational standards.
  • Develop and maintain system-wide dashboards and metrics for C-suite executives (e.g., CEO, CMO, COO, CNO) that summarize complex data into concise, easy-to-understand formats.
  • Participate in system-wide leader forums to communicate analytics updates, introduce new reporting content, and provide overviews of new features as requested.
  • Meet one-on-one with executives to orient them to dashboards and metrics related to their areas of oversight and enhance their analytics literacy.
  • Stay up-to-date with the latest trends and technologies in data analytics and business intelligence.
  • Innovate and experiment with new analytical techniques and tools to enhance service offerings.
  • Engage in customer-facing forums, including Enterprise Reporting office hours, Analytics Community Q&A sessions, and ad hoc analytics workshops.
  • Create user guides, training materials, toolkits, and best practice documents to help customers effectively utilize the analytics solutions.
  • Update documentation on an annual basis or when changes occur.
  • Regularly monitor and perform work on Epic Analytics Upgrades, Best Practice and Achievement programs, including Nova Notes new features, Special Updates (SU) and Upgrades, Staying Current enhancements, and Gold Stars program.

Requirements

  • Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.

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