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Sales Associate
2 months ago
At Chico's FAS, we're committed to providing an exceptional customer experience. As a Sales Associate, you'll play a key role in delivering this experience by providing personalized service, product knowledge, and a welcoming atmosphere.
Key Responsibilities:- Drive sales growth by utilizing sales techniques, communicating product knowledge, and recommending merchandise to customers.
- Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
- Ensure merchandise handling, presentation, and loss prevention standards are met.
- Participate in visual directives, including monthly store sets and zone maintenance.
- Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
- Ensure prompt resolution of customer concerns.
- Provide a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns, and exchanges.
- Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
- Sign up clients for the reward program.
- Build and maintain a solid customer following through clienteling and wardrobing.
- Maintain consistent client communication through the utilization of customer books.
- Support replenishment activities to keep the store full and abundant.
- Assist with locate fulfillment.
- Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
- Assist with boutique cleanliness and organization.
- Promote an inclusive, collaborative approach to problem-solving.
- Seek personal developmental opportunities and solicit feedback.
This position may be found in multiple brands, with some duties varying from brand to brand. We're an equal opportunity employer and welcome applications from top talent to join our store teams.
