Sales Associate

7 days ago


Silver Spring, Maryland, United States DTLR Full time
Job Summary:

A Sales Associate at DTLR is responsible for driving sales efforts and customer relationships by excelling in customer service and selling techniques. This role involves performing daily store functions, including product merchandising, sales, customer relations, and store maintenance.

Key Responsibilities:
  • Provide exceptional customer service and build relationships with customers to drive sales and revenue growth.
  • Assist with shipments, merchandising, restocking, and pricing to maintain a visually appealing store environment.
  • Present a positive and energetic impression to customers, demonstrating a passion for the brand and a commitment to excellence.
  • Comply with all company policies and procedures, including those related to visual standards, restocking, and employee theft prevention.
  • Embrace service training and product programs to stay up-to-date on the latest trends and products.
  • Ensure all visual standards are followed, daily restock is completed, and adequate size runs are represented per visual directions.
  • Assist in eliminating employee and customer theft, and help maintain a neat and orderly sales environment.
  • Perform other duties as assigned by store management.
Requirements:

To succeed in this role, the ideal candidate will have previous work experience in retail or customer service, a high school diploma or equivalent, and excellent communication and interpersonal skills. The ability to work in a fast-paced environment, lift up to 50 pounds, and possess basic fashion and style trend knowledge is also required.
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