Restaurant Operations Manager
1 week ago
We are seeking a highly motivated and experienced General Manager to lead our Wendy's Fayetteville store to success. As a General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring high-quality customer service, and driving sales growth.
Key Responsibilities- Train, monitor, and reinforce food safety procedures to ensure a safe working environment.
- Work with the leadership team to meet sales goals and achieve profitability.
- Manage food and labor costs to maintain a healthy profit margin.
- Execute company policies and procedures to maintain consistency across the organization.
- Monitor food inventory levels and order product as needed to maintain optimal stock levels.
- Manage and maintain safe working conditions to prevent accidents and injuries.
- Manage crew member employees to maximize retention and ensure a positive work environment.
- Interview and hire team members to fill open positions.
- Provide proper training for crew members to ensure they have the skills and knowledge needed to perform their jobs effectively.
- Anticipate and identify problems and initiate corrective action to prevent issues from escalating.
- Ensure fast, accurate service and provide top-notch customer service to every guest.
- Maintain Quality, Service, and Cleanliness (QSC) standards to ensure a positive dining experience.
- Maximize store sales goals versus budget, including participation in marketing programs.
- Bachelor's degree or equivalent experience in operations.
- Minimum two years of restaurant experience, preferably in a leadership role.
- Experience in supervising and managing staff to achieve results.
- Fluent English-speaking and writing skills.
- Ability to exhibit a sense of urgency and take initiative.
- Neat, clean, and professional appearance.
- Able to lift 35 pounds to waist level.
- Guest-friendly demeanor.
- Willingness to assume around-the-clock responsibility for restaurant operations.
- Ability to work a normal schedule of 50+ hours per week (all shifts).
- ServSafe Certification.
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