Service Advisor and Representative

2 weeks ago


Doylestown, United States The Faulkner Automotive Group Full time
Customer Service Representative Job Summary

We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Faulkner Collision of Doylestown. In this role, you will be responsible for handling customer inquiries, setting appointments, and processing payments efficiently.

Responsibilities:
  • Handle incoming phone calls and provide exceptional customer assistance
  • Set appointments for customers using our online system
  • Update customers on repair order status and process payments accurately
  • Communicate with insurance partners and handle filing duties to support the body shop
What You'll Get:
  • A competitive salary range of $45,000 - $65,000 per year, based on experience
  • Paid time off and holidays, plus employee discounts and referral bonuses
  • Ongoing training and growth opportunities within our 30-dealer group

If you possess excellent communication skills, a valid driver's license, and prior retail or receptionist experience, we encourage you to apply for this exciting opportunity.



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